The challenge: Premier League needed a solution to improve the family experience when visiting their venues.
The solution: We designed a business support guide to improve the family experience at Premier League clubs. ‘Raise your Game’ was created as a visually appealing, interactive e-book full of simple ideas and easy-to-find information to improve the family experience. Focused on the whole family, the book gives advice to Premier League clubs to enable them to raise awareness, helping families consider the whole of the journey, from arranging tickets to player autograph signings. You will attract and keep family fans if you anticipate their feelings and needs at every stage’.